Insurance Business Review

Debbie Cohen, Director Customer Care & Claims, Interstate Group Holdings | Insurance Business Review

Balancing Technology and Empathy in Customer Care and Claims

Debbie Cohen

Director Customer Care & Claims

Interstate Group Holdings

, | Insurance Business Review |

Redefining Flood Insurance with a People-First Approach

Ruth Bennett

Associate in National Flood Insurance (ANFI)

Bankers Insurance Group

ON THE DECK
Kevin Gallagher, Head of Operations, Credit and Insurance Asset Management, Bain Capital | Insurance Business Review

Transforming Operations: How We Learned To Do More With Less

Kevin Gallagher, Head of Operations, Credit and Insurance Asset Management

Bain Capital

Roy Hock, MBA, ARM, Director of Risk Finance and Casualty Insurance, Valero Energy Corporation [NYSE: VLO] | Insurance Business Review

Risk Mitigation with Consistent Data Management

Roy Hock, MBA, ARM, Director of Risk Finance and Casualty Insurance

Valero Energy Corporation [NYSE: VLO]

Lydia Patterson, Claims Director

Ingram Barge Company